1 hour ticket response
Our team of technicians is devoted to supplying rapid answers to each of your inquiries. We’ll review your tech support ticket immediately after it has been received and will respond back to you with a solution to the problem within less than one hour after the tech support ticket submission. In fact, our average customer support ticket response time is twenty minutes.
A First–Class Technical Support Service
We’ve got a team of web hosting support professionals who will be happy to answer all your requests every time you are in need of assistance. The vast majority of our tech support staff members have several years of experience in the Linux web hosting services sector, which means that you can always count on fast and comprehensive answers to your concerns.
A User–Friendly Help Section
To help you get a quick tip on how to use a certain feature, we have integrated a really intuitive Help section in our Site Control Panel. You can browse through a vast collection of web hosting account administration articles and website management articles, take a glimpse at our F.A.Q. repository or check our instructional video tutorials.