Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help section built into Host Q’s Site Control Panel features a collection of help articles and frequently asked questions. Aimed towards resolving any common issue that you might have, they are written by our support team of well–trained techs.

  • Top quality support service
  • Tutorial Videos

  • For users who’d rather discover how to sort out a frequently encountered problem by watching a how–to video, we have added a compilation of video tutorials to our Site Control Panel. All the tutorial videos are short and simple to understand. They offer you visual presentations of different site administration activities.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer care service with a sixty–minute response time guarantee. A group of skillful tech support engineers will be online for you to respond to all the enquiries that you might have. During non–peak hours, an answer will be given within just twenty minutes.