A 99.9% Server Uptime
We’ve set up our web hosting system using dependable hardware components and strongly modified software. Our sysadmins have installed a tweaked version of SELinux on our physical machines in order to ensure the highest level of safety and dependability. We have installed several denial–of–service prevention tools together with powerful firewall programs to make sure our internal network is impregnable and secure.
Our Linux web hosting services packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s vital that you also set up your own network architecture. This is why we built a custom internal network in each one of our datacenters. Relying on first–class Juniper switches and routers, our internal network allows for very fast data transmission speeds and is also completely redundant.
Hence, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, irrespective of which web hosting service you have chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our hosting services, or if you think that they are insufficient, or if you decide that you should use a VPS web hosting services rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control over your domains even when you terminate your account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a reply, you’re probably aware of how aggravating this can be, even more so when your web site is at stake. This is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be available to you and they’ll respond to you within sixty minutes. And the best part is that their average support ticket response time is under twenty minutes!