Service Uptime Guarantee in Web Hosting
When you purchase a web hosting plan from us, we guarantee that your sites will be working no less than 99.9% of the time. We've practically eliminated the hosting server downtime by using an advanced cloud hosting platform where separate groups of web servers address every aspect of the overall service - files, databases, e-mail messages, etc. In this way, should there be a problem with a web server, the other web servers part of the cluster shall simply take over and your internet sites won't be affected in the slightest. In order to avoid any infrastructure difficulties, we also have diesel backup generators and a number of independent Internet providers. Competent admins keep tabs on the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Using our semi-dedicated server plans, you will reap the benefits of a 99.9% service uptime and you can forget about any issues you may have experienced with other service providers. Different to the vast majority of hosting service providers, we do not handle everything on just a single server. As an alternative, each part of the hosting service, such as the file storage, emails, databases, Control Panel, stats, and so on., has its own clusters of web servers. If one server fails, the others shall take over, so your sites will never be affected. In addition we employ a cutting edge load-balancing platform which ensures the optimal performance of both our servers and the websites accommodated on them. A number of different Internet providers and diesel powered generators are our backup in the event of an infrastructural problem, while a crew of expert administrators, that's available 24/7, watches the system in case of software problems. With our Linux semi-dedicated services, your sites shall be up and running no matter what.
Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server plans come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel backup generators. Additionally, we work with new hardware for the physical servers in which the VPS accounts are created to avoid any possibility of hardware dysfunction and each part has been tested substantially. The integrity of your information is ensured by employing enterprise-level hard drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your websites shall be operating virtually without any disruptions. Our competent professionals will resolve immediately any software issue that may show up, so even if there's a problem with another virtual private server account on the physical server, your VPS isn't going to be affected. The web server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide an exceptionally dependable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
Our dedicated solutions feature a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We test each server diligently before we hand it over to the client and we use new hardware components to prevent any probability of hardware troubles. Any unexpected software issues are going to be resolved instantly by our system administrators as they monitor all of the web hosting servers 24/7. To prevent infrastructural problems, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your sites are flooded, we can take action quickly and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper operation of your web sites.